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1.
Services Marketing Integrating Customer Focus Across the Firm
Services Marketing Integrating Customer Focus Across the Firm by Zeithaml, Valarie A., Bitne... ISBN: 9780072312218 List Price: $133.85
$62.10 (Save 53%)
2.
Designing a Winning Service Strategy: 7th Annual Service Marketing Conference Proceedings (P...
Designing a Winning Service Strategy: 7th Annual Service Marketing Conference Proceedings (P... by Bitner, Mary J., Crosby, La... ISBN: 9780877571957 List Price: $27.00

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